But, of course, airlines are seeking to invoke as many reasons as possible to avoid paying compensation. The ” extraordinary circumstances” are the most common and used term of the airlines when it comes to present the reasons for the cancellation of the flight. They try by any ways to refuse the claim for compensation, even if the passenger has the legal right to request it.
Thus, if customers do not know enough about the law, they give up to continue the discussion if the airline’s representatives state that the cancellation of the race was due to a major, to an unexpected force.
Here are the most common problems, which the airline includes in the category of exceptional situations, of the major form:
In fact, behind these situations with vast coverage, there are usually small disputes or unorganized things, that lead to the postponement or cancellation of the flight.
Initially, the concept of major force was first introduced at the Montreal Convention, later adopted by Regulation (EC) No. 261/2004, which has formulated an interpretation of the term, primarily with regard to all EU exit flights, as well as EU entry flights, operated by airlines in the European Union.
Thus, the legislation specifies that an airline is not obliged to pay compensation for an canceled or delayed flight, if the situation proves to be a major force, an exceptional situation that could not be avoided. Of course, it has to be proved that the problem has been tried to be solved by all possible means and have been taken all the necessary measures to prevent it.
In addition to financial compensation, in the event of cancellation of a flight, the airline is obliged to provide passengers: water, food, transport and hotel accommodation if it is necessary, reimbursement of the ticket or an alternative flight. And yet, how can anyone prove whether or not that situation was avoided? Clearly, passengers will not be able to know this.
Currently, there is an European regulation that compels airlines to compensate passengers between € 250 and € 600 for travel interruptions. Depending on the nature of the problem, the distance, the cost of the ticket and other factors, the amount will be determined.
Therefore, if you intend to follow the way of claiming your own compensation in the event of a canceled, delayed or delayed flight, you have to be patient, confident and embellish the basic principles used by the national enforcement bodies or competent courts . Or, to avoid lost time that might otherwise be frustrated, you can choose to apply for financial compensation through a specialized agency that will handle all the procedures required for your recovery.