Form AirClaim

1 Eligibility check
2 Additional Information
3 Booking Number
4 Documents & Finish
  • Tell us about your trip

  • Where were you flying to?

  • * Click on "+" if you also had a connection
  • Date Format: DD slash MM slash YYYY
  • Free claim. You don’t get charged if we don’t get your money from the airline. we do not charge any fee.

Lufthansa flight compensation

Delayed or cancelled flights can leave you wasting precious time at the airport. You could be late for a special event or miss several days of your long-awaited holiday. Did you fly with Lufthansa and you had a cancelled or delayed flight? Learn how to claim flight compensation from Lufthansa.

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Are you eligible for flight delay compensation?

As one of the largest airlines in Europe, Lufthansa utilizes a large fleet of aircraft and operates a comprehensive network of regional services within Germany and European continent as well as North America, South America, Africa, Middle East, and Asia. You planned an air trip with Lufthansa, and you had a delayed flight?

How long was the delay? If your Lufthansa flight reached to the destination after 4 hours or more than the original arrival time, you are entitled to flight delay compensation up to €600. The reimbursement you will receive depends on the distance of your flight and how long it took until the airplane landed at the destination.

The reasons that caused the delay are essential to determine whether you are eligible for flight delay repay from Lufthansa. Was it the airline’s fault? Did the national transporter for Germany encounter a mechanical problem or lack of available crew? According to EU261/2004, you should receive reimbursement – so fill the form on our website to claim flight delay compensation from Lufthansa.

In some cases, the airline declares the delay or cancellation is due to extraordinary circumstances, meaning it is beyond the airline’s control. These scenarios of flight delay include but are not limited to medical emergencies, lightning strikes, and strikes by air control traffic or airport staff. However, if the Lufthansa staff members strike, this situation qualifies for compensation – the employee’s behavior is the responsibility of the airline management.

Lufthansa flight cancellation compensation

Airlines have their procedures for claiming – including an online application, form, or email. You are eligible for flight cancellation compensation if you were notified of the cancellation less than 14 days before the flight’s departure, and you reached to the final stop of your itinerary with a delay of over 4 hours. In most of the cases, a Lufthansa flight cancellation is announced on the same day as the flight itself. When the airline doesn’t get you to your flight destination within 2 hours of the original arriving time, you should claim flight cancellation reimbursement from Lufthansa.

Sometimes, due to overbooking on a Lufthansa service, you might be asked to give up your seat voluntarily. You are entitled to flight compensation! What we will do to claim your air passenger rights:

  • We will contact Lufthansa’s customer services department if they are the airline operating your flight.
  • We’ll be prepared to offer them any information regarding your flight details as well as booking reference numbers.
  • First step is to fill the form or write your claim for flight delay or cancellation compensation. Note what when wrong and send them copies of your flight ticket and receipts of your expenses if available.
  • We keep copies of any communication between us and Lufthansa – including the claim, emails, and responses from the airline.

When you claim Lufthansa flight compensation, you can wait between 4 and 12 weeks for resolution. It might take a while, but you will eventually receive reimbursement for your flight delay/cancellation. Know your rights, and claim repay when the airline doesn’t deliver the services promised!


Let the experts from AirClaim handle your situation professionally! We will help you to fill the compensation form and get back what is yours. Submit your information on our reimbursement calculator, and find how much Austrian Airlines should offer you as flight compensation!

Know Your Rights

Has your flight been disrupted?

It only takes 2 minutes to fill the form and we’ll start working to get your compensation. You owe us nothing if we don’t collect the compensation from the airline.

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