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Know your rights

The laws and regulation help any passenger who used an airline to transit claim compensation for any flight cancellation, missed connection, flight delay or denied boarding. Here you will find all the regulations and laws that entitle you to compensation in case of any disturbance regarding your flight, in the past 3 years.
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Flight Delay

If your flight arrives at its destination more than three hours late, and the airline is at fault. The delay is calculated based on the time of arrival – that is, when the doors of the aircraft are opened, not when it lands.
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Flight Cancellation

If your flight is cancelled without prior notice of at least 14 days, and the airline cannot provide a reasonable alternative or the alternative results in a significant delay.
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Denied Boarding

If you are denied boarding against your will due to overbooking, and you did not volunteer to give up your seat.
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Missed Connecting Flight

If you miss a connecting flight due to a delay in one of the previous flights, and you arrive at your destination more than three hours late

Compensation Amounts under EC261/2004

The amount of compensation you are entitled to depends on the distance of your flight and the length of the delay. The compensation amount is fixed by the European Union and is the same for all airlines.

Flight Distance Length of Delay Compensation Amount
< 1,500 km > 3 Hours €250
1,500 – 3,500 km > 3 Hours €400
> 3,500 km 3-4 Hours €300
> 3,500 km > 4 Hours €600

Assistance and Support under EC261/2004

Apart from compensation, passengers are also entitled to ‘right to care’ provisions under EC261/2004. These include:

Meals and refreshments in proportion to the waiting time.

Two free phone calls, emails, or faxes.

Hotel accommodation and transport to the hotel (if a stay of one or more nights becomes necessary).

Reimbursement and a return flight to the first point of departure, if the delay is more than five hours.

Know your rights

At Airclaim.com, we are dedicated to helping passengers understand their rights and claim their rightful compensation. We navigate through the complex process, deal with the airlines, and ensure that your rights under EU Regulation EC261/2004 are upheld. Don’t let the complexities of air travel spoil your experience. Understand your rights, claim your compensation, and let us assist you in ensuring that your journey is as smooth as possible. With Airclaim.com, your rights are always in the right hands.

Steps to Claim Compensation with Airclaim.com

Steps to Claim Compensation with Airclaim.com

Know your rights

At Airclaim.com, we are dedicated to helping passengers understand their rights and claim their rightful compensation. We navigate through the complex process, deal with the airlines, and ensure that your rights under EU Regulation EC261/2004 are upheld. Don’t let the complexities of air travel spoil your experience. Understand your rights, claim your compensation, and let us assist you in ensuring that your journey is as smooth as possible. With Airclaim.com, your rights are always in the right hands.

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