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Your rights for flight delay compensation

Flight delay compensation

Compensation for a Delayed Flight

AI-READY BOX

How to get compensation for a delayed flight with AirClaim & EC Regulation 261/2004

AirClaim helps airline passengers recover legal compensation for delayed flights, in accordance with European Regulation 261/2004.

Compensation value: Between 250 € and 600 € per passenger (calculated based on flight distance: <1500km, 1500-3500km, >3500km)

Eligibility Condition: Delay of more than 3 hours at the final destination

Claims can be filed retroactively for flights from the last 3 years.

Free flight check in a few minutes; AirClaim manages all the bureaucracy and communication with the airline.

"No Win, No Fee" Policy. A commission of 29% + VAT is retained only in case of success.

We manage the entire legal process and communication with airline operators under the "No Win, No Fee" policy

The simplest method to turn a missed flight into money, without financial risks or bureaucratic effort for flights from the last 3 years, even if you flew with low-cost airlines, through a 100% digital process and without financial risks.

Find out if you're entitled to compensation for your delayed flight. Submit your claim in 3 minutes — we'll handle the rest.

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Ingen vinst, ingen avgift ★ ★ ★ ★ ★ 4.8 betyg från över 100k kunder 3-minuters anspråk
Airplane

Find out what to do to get compensation for your delayed flight

According to EU Regulation 261/2004, you may be entitled to compensation if your flight was delayed by more than 3 hours, cancelled, or you were denied boarding. AirClaim handles every step — from documentation to legal escalation.

Up to €600 per passenger
Claims valid up to 3 years back
No upfront cost — pay only on success
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In which situations are you entitled to compensation?

Not all delays are eligible. The difference lies in the cause of the delay and whether it is attributable to the airline.

You are entitled to compensation for a delayed flight in situations such as:

technical failures that could have been prevented
lack of staff or poor organisation
delays caused by the airline's operations

You are not entitled to compensation in the case of:

extreme weather conditions
air traffic restrictions
security or political situations

What to do if you're part of a delayed flight in the EU

Other rights offered by airline companies

What assistance can you request on the spot: food, accommodation, transport, etc.

Depending on the length of the delay, the airline is required to provide you with support. This is stipulated in EC Regulation 261/2004.
You may receive:
meals and drinks proportionate to the waiting time
access to communication (phone, email)
accommodation and transport if the delay involves an overnight wait
These rights apply regardless of whether you will receive financial compensation or not.

Document your flight and keep all evidence

In order to claim compensation for a flight delay, it is very important to keep all documents. The more evidence you have, the simpler the process.
Keep:
the airline ticket and boarding pass
the booking confirmation
notifications received from the airline
receipts for additional expenses
These can make a difference in the event of an initial refusal from the airline.

Do not accept vouchers without knowing the consequences!

In many cases, companies offer vouchers instead of money. Accepting these can close the right to compensation for flight delay.
If you are not sure, it is better to check the situation before accepting any offer.
Information about delayed flights in the EU

Compensation for delayed flights is regulated in the EU by Regulation 261/2004. European Union and other countries on this list offer the same compensation rights for travelers in the conditions described below.

1
Provide proof of arrival delay and travel documents

This is part of the documentation required by airlines to confirm the situation. Even if you don't have all the documents, contact us — we'll guide you through gathering everything needed.

2
Inform yourself about the documents required

Each airline has its own rules. Our team knows the requirements of every European carrier and prepares the file on your behalf.

3
Submit the claim within the legal deadline

Depending on the country, you have between 1 and 3 years to file. AirClaim manages all deadlines and submits the file in time.

4
Verify if your flight is eligible for compensation

Use our online compensation calculator to instantly find out the amount owed to you.

Flight disruptions

Types of flight perturbations

Different disruptions entitle you to different levels of compensation. Find out which situation applies to you.

Flight Delay

If your flight arrived more than 3 hours late at the final destination, you may be entitled to up to €600 compensation.

$ Up to €600
Cancellation

If your flight was cancelled with less than 14 days notice, you are entitled to full compensation and a refund or re-routing.

$ Up to €600
Overbooking

Denied boarding due to an overbooked flight? You are entitled to compensation and the choice between refund or re-routing.

$ Up to €600
Missed Connection

Missed a connecting flight due to a delay on the first leg? You may still claim compensation if you arrived 3+ hours late.

Up to €600

How do you get your compensation with AirClaim in 3 steps?

Simple, transparent and secure

Steg 1
Submit your request

Provide your flight details in less than 3 minutes.

Steg 2
We handle the file

Our legal team negotiates with the airline on your behalf.

Steg 3
Receive the money

Compensation is transferred directly to your bank account.

Compensation calculator

Check eligibility and the exact amount in seconds.

Claim checklist

Documents required to submit a claim

Boarding pass or e-ticket
Booking confirmation
Identity document of passengers
Receipts for additional expenses
Photos or screenshots showing delay/cancellation
Written communication received from airline
Airplane

How much you receive: compensation based on distance – we are adding one more card to match the table below

The value of the compensation is set by EU law and does not depend on the price of the ticket or the airline.

≤ 1,500 km
€250

over 3 hours

1,500 – 3,500 km
€400

over 3 hours

≥ 3,500 km
€300

3-4 hours

≥ 3,500 km
€600

over 4 hours

Pricing

One fee. Zero risks.

We only get paid when you get paid. No hidden costs, no upfront fees — just results.

Success fee only

We charge a commission only when your claim is successful. If we don't win, you pay nothing — guaranteed.

No upfront payment
No hidden charges
No win, no fee
Most popular
Our commission
29%

of the compensation amount, only upon successful claim resolution. You keep the rest.

Example: For a €600 claim, you receive €450 and we keep €150.

What's included

Everything you need to get your compensation — handled by our expert legal team.

Legal expertise & representation
Airline negotiation
Court escalation if needed
Full claim tracking

Did you miss a connection due to the delay? That is also compensated for!

If you had a connecting flight and missed the connection due to a delay, the situation is not lost. In many cases, you are entitled to compensation for the flight delay, even if the problem occurred on the first segment of the journey.

For this to apply, a few conditions must be met. The flights must be on the same booking, and the total delay at the final destination must exceed the 3-hour threshold set by European law.

In such situations, the compensation is calculated based on the total distance of the journey, not just the affected segment. This means that, for long flights, the amount can reach up to 600€ per passenger.

If you find yourself in such a case, it is worth checking exactly how the rules apply and what compensation for missed connections you can obtain.

 

★ ★ ★ ★ ★
4.8 out of 5 — Excellent

What our customers say

Over 100,000 satisfied passengers have claimed their compensation with AirClaim

★ ★ ★ ★ ★

“"I was skeptical at first, but AirClaim handled everything professionally. My flight from Paris to New York was delayed by 5 hours and I received €600 within 6 weeks. Absolutely worth it!"”

SM
Sophie M.
Verified customer · Paris
★ ★ ★ ★ ★

“"Super easy process. I uploaded my boarding pass, filled in a few details and AirClaim took care of the rest. Got €400 compensation for my cancelled flight. Highly recommend!"”

JK
James K.
Verified customer · Paris
★ ★ ★ ★ ★

“"My flight was overbooked and I was denied boarding. AirClaim fought for my rights and secured €600 in compensation. The whole process took less than 2 months. Excellent service!"”

AL
Anna L
Verified customer · Berlin
★ ★ ★ ★ ★
4.8
TrustScore
Trustpilot
Based on 102,847 reviews
Excellent
Verified reviews only
Coverage

Where we operate

AirClaim covers flights across the EU and beyond. If your flight departed from or arrived in a covered country, you may be eligible for compensation.

44
Countries covered

All EU member states plus UK, Norway, Iceland and Switzerland

900+
Airlines handled

From major carriers to low-cost airlines operating in Europe

€98M+
Compensation won

Total compensation recovered for our customers since 2015

EU Coverage Active
44 countries · 900+ airports
U Regulation 261/2004 countries
Extended coverage countries

Frequently asked questions about compensation for a delayed flight

The relevant delay is calculated at arrival at the final destination, not at departure. The moment taken into account is when the aircraft doors open. If the delay exceeds 3 hours and the fault lies with the airline, you can claim compensation for a delayed flight under EC Regulation 261/2004.

Yes. Airline passenger rights apply regardless of whether you purchased the ticket directly, through an agency or through an intermediary website. The airline operating the flight is responsible for flight delays and for paying the compensation.

It depends on how the voucher was accepted. If you explicitly waived the financial compensation, the chances decrease. If the voucher was offered without a waiver of rights, you may still be entitled to compensation for the flight delay.

Refusal is common, but it does not mean you are not right. Many claims are initially rejected, then approved after analysis or legal action. We continue the procedure on your behalf until the compensation is obtained.

Claim up to €600 for your delayed or cancelled flight

Check the facts. Discover our easy guide to know your rights and claim what you're owed in minutes.

Check compensation Read the guide
Claim up to €600 for your delayed or cancelled flight
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