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Did you have a FlyOne flight cancelled, a long delay, or problems with your FlyOne ticket? If so, you may well be entitled to FlyOne compensation under European legislation EC 261/2004. FlyOne is a low-cost airline based in the Republic of Moldova, operating scheduled flights from Bucharest, Chișinău, and other airports in the region. If your FlyOne flight arrived more than 3 hours late, was cancelled, or you were denied boarding, you can claim compensation of up to €600.
You can file a compensation claim if you experienced one of the following situations:
FlyOne flight cancelled without at least 14 days' notice
Delayed FlyOne flight that arrived at the destination more than 3 hours late
FlyOne flight change that affected your journey
Denied boarding due to overbooking
Missed connection due to a FlyOne flight delay
These situations occur frequently with cancelled FlyOne flights, cancelled FlyOne routes, or when a FlyOne flight cancellation occurs for operational reasons.
Depending on the case, you are entitled to one or more of the following options:
Refund of your FlyOne plane ticket
An alternative flight to your final destination
Cash compensation from FlyOne under European legislation
€250 — flights under 1,500 km
€400 — flights between 1,500 and 3,500 km
€600 — flights over 3,500 km
If you accepted an alternative flight that arrived only 2–4 hours later, the amount may be reduced by 50%.
Check your eligibility — whether it was a delayed FlyOne flight or a cancelled flight
Upload your documents — your FlyOne ticket, boarding pass, or any notifications received
Submit your claim through AirClaim — entirely online, in a few minutes
If FlyOne refuses to pay, the AirClaim legal team handles everything, including legal steps. You pay nothing upfront. No legal knowledge needed, no time wasted.
Full refund of your ticket
An alternative flight
FlyOne compensation of up to €600
Compensation for the entire journey
Rerouting to your final destination
Reimbursement of additional expenses (accommodation, meals, transport)
Extreme weather conditions
Security risks
Restrictions imposed by air traffic control
Political instability
⚠️ Ordinary technical problems are NOT considered extraordinary circumstances.
No upfront fees — you only pay if we obtain the compensation
100% online process, designed for users, not lawyers
Experience since 2018 in handling claims for delays and cancellations
Full support, from eligibility check to payment
AirClaim helps you obtain compensation for a delayed FlyOne flight, a refund for your FlyOne ticket, or compensation for cancelled FlyOne flights — stress-free and without bureaucracy.
Yes. Regulation EC 261/2004 applies to all flights departing from an airport in the EU, regardless of the airline's nationality. Therefore, any FlyOne flight departing from Bucharest, Cluj, Timișoara, or any other Romanian airport falls under European legislation.
Yes. A ticket refund and financial compensation are two separate rights. If you were not notified at least 14 days before the cancellation, you are also entitled to compensation of up to €600, separate from the amount paid for the ticket.
Yes. The right to compensation belongs to the passenger, not the channel through which the ticket was purchased. Regardless of whether you booked directly on the FlyOne website or through a travel agency or online platform, you can file a compensation claim.
Severe weather conditions may be considered extraordinary circumstances and may exempt the airline from paying financial compensation. However, FlyOne must prove that the weather was the direct cause and could not be avoided. AirClaim assesses your case eligibility free of charge.
Turn your delayed, cancelled or overbooked flight into a compensation up to €600!
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