Frequently Asked Questions

If your flight was disrupted due to the airline’s fault, and the disruption fits the criteria listed in the EU Regulation 261/2004, then you are eligible for compensation. The easiest way to find out if you can get compensation from the airline is to fill in our application form free of charge.

If the flight arrives more than 3 hours late and it's the airline's fault, you are entitled to compensation.

The compensation for a delayed ranges from €250 to €600 per passenger. The amount you’ll receive from the airline depends on the distance – the longer the distance of your flight, the higher the compensation.

You can rely on us to find out if your flight is eligible for compensation, all you have to do is fill out our form for free and we’ll start working to get your money. We will analyze your situation thoroughly to establish if you are entitled to get paid by the airline.

If your flight corresponds to all the criteria, our experts believe there is an over 90% chance to receive compensation from the airline.

You don’t have to worry about any legal fees, just relax while our team will proceed with all the required steps to claim your compensation. If we win your case in court, our fee will be deducted from the sum that you will be compensated with.

The time-limit depends on the legislation of the country you bring the claim to. All you have to do is fill out our form and we’ll analyze your situation. After providing us with the data of your flight, we’ll come up with an appropriate solution.

This compensation for delayed flights only works for EU regulated destinations or departures. Therefore, you must have at least one European airport on your ticket in order to claim payment. However, in order for us to properly analyze your situation, you should fill in the free compensation form.

The process of obtaining a resolution on a claim depends on various factors, like the airline’s cooperation, the reasons that led to the disruption or the available documentation. Some companies will acknowledge your rights, while others will take things to court seeking to discourage the passengers from getting what they’re owed. But rest assured, you can trust our experts to take all the necessary steps to fight such tactics.

Our experts are familiar with the claiming process and will take care of everything on your behalf. We have the required experience and resources to help you cash in your payment with zero effort from your part.