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Did you have a Pegasus flight cancelled, a long delay, or problems with your Pegasus ticket? If so, you may well be entitled to Pegasus compensation under European legislation EC 261/2004. Pegasus Airlines is a Turkish low-cost airline operating from its bases at Istanbul Sabiha Gökçen to dozens of European destinations, including from Romania, and to destinations in the Middle East and Asia. If your Pegasus flight arrived more than 3 hours late, was cancelled, or you were denied boarding, you can claim compensation of up to €600.
You can file a compensation claim if you experienced one of the following situations:
Pegasus flight cancelled without at least 14 days' notice
Delayed Pegasus flight that arrived at the destination more than 3 hours late
Pegasus flight change that affected your journey
Denied boarding due to overbooking
Missed connection due to a Pegasus flight delay
These situations occur frequently with cancelled Pegasus flights, cancelled Pegasus routes, or when a Pegasus flight cancellation occurs for operational reasons.
Depending on the case, you are entitled to one or more of the following options:
Refund of your Pegasus plane ticket
An alternative flight to your final destination
Cash compensation from Pegasus under European legislation
€250 — flights under 1,500 km
€400 — flights between 1,500 and 3,500 km
€600 — flights over 3,500 km
If you accepted an alternative flight that arrived only 2–4 hours later, the amount may be reduced by 50%.
Check your eligibility — whether it was a delayed Pegasus flight or a cancelled flight
Upload your documents — your Pegasus ticket, boarding pass, or any notifications received
Submit your claim through AirClaim — entirely online, in a few minutes
If Pegasus refuses to pay, the AirClaim legal team handles everything, including legal steps. You pay nothing upfront. No legal knowledge needed, no time wasted.
Full refund of your ticket
An alternative flight
Pegasus compensation of up to €600
Compensation for the entire journey
Rerouting to your final destination
Reimbursement of additional expenses (accommodation, meals, transport)
Extreme weather conditions
Security risks
Restrictions imposed by air traffic control
Political instability
⚠️ Ordinary technical problems are NOT considered extraordinary circumstances.
No upfront fees — you only pay if we obtain the compensation
100% online process, designed for users, not lawyers
Experience since 2018 in handling claims for delays and cancellations
Full support, from eligibility check to payment
AirClaim helps you obtain compensation for a delayed Pegasus flight, a refund for your Pegasus ticket, or compensation for cancelled Pegasus flights — stress-free and without bureaucracy.
No. The European regulation only applies to flights departing from the EU or flights operated by European airlines to the EU. Pegasus is a Turkish airline, so EC 261/2004 only covers Pegasus flights departing from EU airports, not those departing from Turkey.
Because the flight departed from an EU airport (Bucharest), the European regulation applies. The amount depends on the distance: for Bucharest–Istanbul routes (under 1,500 km), compensation is €250; for more distant destinations it can reach €400 or €600.
Pegasus cancelled my flight and offered me a new flight with a stopover. Do I have to accept it?
Yes, if both flights were booked on the same ticket or itinerary. If the Pegasus flight delay caused you to miss your next flight and you arrived at your final destination more than 3 hours late compared to the original plan, you are entitled to compensation for the entire journey.
Turn your delayed, cancelled or overbooked flight into a compensation up to €600!
Flight delay compensation canceled
Flight refund for a canceled or delayed flight
Flight compensation
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