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Frequently Asked Questions

Frequently Asked Questions about Passenger Rights and Compensation for Cancelled Flights


Air travel can sometimes come with unpleasant surprises, such as delays, cancellations, or other inconveniences. It’s important to know that in such situations, European legislation protects your rights as a passenger and gives you the possibility to claim compensation. Whether you’ve had a cancelled flight, a missed connection, or a significant delay, there are clear compensation and reimbursement options available to you.


At AirClaim, we’re here to help you understand what rights you have and how you can request the compensation you’re entitled to. In this section, we’ve answered the most common questions related to cancelled flights and other travel issues, providing you with essential information to quickly resolve any inconveniences related to your flights.


We invite you to carefully read the questions and answers in this section to better understand the steps you need to follow and what solutions you have at your disposal. Every passenger deserves to know their rights and receive fair treatment – and we’re here to support you in obtaining the compensation you deserve.

Frequently Asked Questions

1. Can I receive anything else besides compensation for a cancelled flight?
2. How can I find out if my flight was cancelled today?
3. How long will it take to receive the refund for my cancelled flight ticket?
4. What other situations entitle me to compensation from the airline?
5. How much does it cost to file a claim for a cancelled flight with AirClaim?
6. Can I file a compensation claim on behalf of another person?
7. If a connecting flight is cancelled, can I receive compensation for the entire journey?
8. How is the compensation amount calculated for a cancelled flight?
9. What happens if the airline does not grant me the compensation?
10. Am I entitled to compensation for domestic flights within the EU?
11. What are the exceptions in which I cannot claim compensation?
12. What documents are needed to request compensation?
13. How can I check if I am entitled to compensation?

AirClaim is here to support you in obtaining your passenger rights, regardless of the issue you encountered during your trip. Our team handles all legal formalities so you can focus on what truly matters: your travels.


Don't let flight incidents ruin your vacation or business trip – let us obtain the compensation you deserve, without you having to deal with bureaucracy or wasted time!  

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