Had a canceled Austrian Airlines flight or a major delay? You’re not alone.
More and more passengers face disruptions when Austrian Airlines cancels or delays flights, affecting travel plans.
The good news? You may be entitled to up to €600 in compensation under EU Regulation EC 261/2004.
Whether you experienced a delayed flight, missed connection, or denied boarding — European law is on your side.
You can request compensation from Austrian Airlines in several situations, including:
Flight delayed by more than 3 hours upon arrival
Flight canceled less than 14 days before departure
Denied boarding due to overbooking
Missed connection caused by a delay on the first segment
Flights departing from the EU or operated by Austrian Airlines to the EU
Not all situations are eligible — extraordinary circumstances like extreme weather, strikes, or medical emergencies are exceptions.
The compensation amount depends on flight distance and delay duration:
Up to €250 for flights up to 1,500 km
Up to €400 for flights between 1,500 and 3,500 km
Up to €600 for flights over 3,500 km
Additionally, you're entitled to a full ticket refund or free rebooking if your flight was canceled.
If you had to spend money on accommodation, meals, or transportation due to the delay or cancellation, keep all receipts — those costs may be reimbursed.
Any Austrian Airlines flight canceled less than 14 days before departure may be eligible for compensation — unless it was due to force majeure.
If you weren’t informed in time or didn’t receive a reasonable alternative, the airline must compensate you.
A canceled flight still counts as such even if you were offered an alternative route that arrived more than 3 hours late.
If you didn’t receive written details about the cancellation reason, you have the right to request an official explanation — this is a key detail when claiming compensation.
At AirClaim, we handle the entire process for you — from eligibility check to collecting your compensation.
All you need to do is enter your flight details — it takes just 2 minutes. We’ll take care of everything else.
Our lawyers and specialists have experience with thousands of cases, including those involving major airlines like Austrian Airlines.
We’ve already recovered compensation for tens of thousands of passengers — with no upfront payments.
Our efficiency is proven by a 99% success rate. Plus, you pay nothing upfront — we cover all legal costs and are only paid if we win your case.
Turn your delayed, cancelled or overbooked flight into a compensation up to €600!
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