HiSky Flight Delayed or Canceled? You May Be Entitled to up to €600 in Compensation

Had a canceled HiSky flight or a delay of more than 3 hours?
According to EU Regulation 261/2004, you may be entitled to HiSky compensation of up to €600.
Find out below under what conditions compensation is granted and how to claim the amount you deserve — quickly and easily.

Was Your HiSky Flight Delayed or Canceled?

If you flew with HiSky and experienced a major delay or cancellation, you could be eligible for compensation of up to €600.
The EU Passenger Rights Regulation states that you’re entitled to compensation if:

• Your HiSky flight was delayed by more than 3 hours upon arrival;

• You were informed of the cancellation less than 14 days before departure;

• You were denied boarding due to overbooking.

All these situations may lead to financial compensation from HiSky.

When Are You Entitled to Compensation for a Canceled HiSky Flight?

A canceled HiSky flight gives you the right to compensation only if:

• The cancellation was not caused by extraordinary circumstances (e.g., severe weather, external strikes, etc.);

• You were informed less than 14 days before departure;

• You were not offered a suitable alternative flight.

If these conditions are met, you may receive up to €600 in HiSky compensation, depending on the travel distance.

HiSky Flight Delayed? Check if You’re Eligible for Compensation

To receive HiSky delay compensation, the following conditions must apply:

• You arrived at your final destination at least 3 hours late;

• The delay was not caused by external factors, such as weather conditions;

• You had a valid ticket and checked in on time.

If you meet these criteria, you're entitled to HiSky delay compensation of up to €600, based on flight distance.

CTA: CHECK ELIGIBILITY

How Much Is Your HiSky Compensation Worth?

Compensation amount depends on flight distance:

• €250 for flights up to 1,500 km

• €400 for flights between 1,500–3,500 km

• €600 for flights over 3,500 km (between EU and non-EU)

If your HiSky flight was delayed between 3 and 4 hours on a route over 3,500 km, the airline may reduce the compensation to €300 (50%).

What Is Not Compensated: Extraordinary Circumstances

You’re not entitled to HiSky compensation if your flight was affected by extraordinary events such as:

• Extreme weather conditions

• Security risks

• Political instability

• Strikes by airport personnel

However, even in such cases, you are entitled to assistance: meals, drinks, accommodation, and transport.

Had a Delay or Cancellation with HiSky? Here’s What Else You’re Entitled To

In addition to financial compensation, HiSky is required to provide:

• Meals and drinks based on waiting time

• Free accommodation if the delay extends overnight

• Transport between the airport and hotel

If these were not provided, you may be entitled to reimbursement of your expenses.