Turkish Airlines Compensation: Canceled or Delayed Flight?

Travel can be stressful, especially when unexpected delays or cancellations occur.
If your Turkish Airlines flight was canceled or you experienced a delay of more than 3 hours, you could be entitled to up to €600 in compensation under EU Regulation EC 261. The process is simpler than you think — and we’re here to guide you step by step.

Turkish Airlines Flight Canceled or Delayed? You May Be Entitled to up to €600

If you flew or were scheduled to fly with Turkish Airlines and your flight:

• Was canceled less than 14 days before departure

• Arrived more than 3 hours late at its destination

• You were denied boarding due to overbooking

...then, under EC 261, you are entitled to compensation between €250 and €600, depending on flight distance.

These rules apply to all Turkish Airlines flights that:

• Depart from an airport within the European Union

• Arrive at an EU airport, if the carrier is Turkish Airlines (which qualifies in both directions)

When Can You Claim Compensation from Turkish Airlines?

Turkish Airlines is required to pay compensation in the following cases:

• Flight canceled less than 14 days before departure, with no suitable alternative offered

• Flight delayed by at least 3 hours upon arrival

• Denied boarding due to airline fault (e.g., overbooking)

Exceptions – No Compensation Is Owed If:

• There were extraordinary circumstances, such as:

  • Severe weather

  • Air traffic control strikes

  • Political instability or security risks

Still, even if you were told you're not eligible, it’s worth verifying your case.
Airlines often cite reasons that aren’t legally valid to avoid paying compensation.

How Much Compensation Can You Receive from Turkish Airlines?

Compensation amounts are clearly defined by flight distance:

• €250 – Flights up to 1,500 km

• €400 – Flights between 1,500 and 3,500 km

• €600 – Flights over 3,500 km

This Turkish Airlines compensation is separate from ticket refunds.
If both apply, you can receive a refund and compensation in cash.

What to Know About Flight Cancellations

If Turkish Airlines notifies you that your flight is canceled, you have specific rights:

• You can request a full refund of your ticket

• You may accept rebooking on another flight free of charge

• You’re entitled to ground assistance — meals, accommodation, and local transport, depending on waiting time

If your flight was canceled last-minute and you weren’t offered an alternative under similar conditions, you are also entitled to compensation under EC 261.

How Can AirClaim Help You?

At AirClaim, we make the process easy. You simply send us your flight details, and we:

• Quickly verify your eligibility

• Handle all communication with Turkish Airlines

• Charge no fee unless we win your case

• Use one of the most accurate flight and delay databases available

Had a Delayed or Canceled Turkish Airlines Flight?

You have up to 3 years to file your claim!
Let us handle everything for you — and help you get the compensation you deserve.