Partners | AirClaim

Turn flight disruptions into revenue — while taking better care of your customers

Flight disruptions don’t have to be a cost or a customer service headache. With AirClaim, you can transform delays, cancellations, and missed connections into new revenue streams, while offering real value to your customers when they need it most.

We help you support travelers before, during, and after their flight — with compensation, protection, and fast payouts — all without adding operational complexity to your business.

Airline disruption compensation - for travel partners

We help travel platforms monetize flight disruptions by handling passenger compensation end-to-end, while you earn incremental revenue with zero operational effort.

Fast insurance and protection payouts

Customers receive quick, hassle-free payouts when disruptions occur, improving trust and satisfaction.

Disruption-related customer care solutions

From delays to cancellations, we enable timely support that turns disruption into a positive customer experience.

Why partners choose us

95% win rate on eligible claims

Multilingual passenger outreach

GDPR-friendy data handling

White-label or co-branded options

End-to-end handling, including legal escalation

Chosen by travel companies around the world

Our experienced B2B specialists work closely with OTAs, airlines, insurers, and international travel platforms to turn flight disruptions and real-time data into profitable, scalable solutions.

We support our partners in launching, refining, and growing disruption and protection products that align naturally with their brand and customer journey — without adding complexity to their operations.

How we help your customers

INSURANCE | PAYOUTS | LOUNGE ACCESS

Airclaim+ Flight protection

Create flight protection packages built around real traveler needs — not generic add-ons. Our solutions combine financial protection and comfort benefits that matter when disruptions occur.

EASY INTEGRATION | SUCCESS FEE

Flight Delay Compensation

Identify passengers eligible for compensation and generate revenue when claims are successfully paid — while AirClaim handles the entire compensation process end to end.

Years of Experience

1.5M

Customers Served

100M+ €

Recovered compensations

Assisted in 15 languages

How it works

Establish the partnership framework

We align compensation, protection, and ancillary services with your brand, customer journey, and revenue objectives.

Enterprise-grade integration

AirClaim integrates efficiently into your existing infrastructure, enabling new customer-facing products without operational disruption.

Drive scalable, long-term revenue

Once live, disruptions become a revenue opportunity, driving growth while delivering timely support to your customers.

Customer care designed for sustainable growth

Low cost, high value add-on

Offer disruption-related services that deliver strong customer value with minimal incremental cost.

No operational overheads

AirClaim manages the full process, allowing you to generate revenue without adding internal workload.

Seamless API integration

Our solutions integrate securely into your existing systems, ensuring a smooth and reliable implementation.

Flexible, tailored bundles

Build modular protection and compensation offerings adapted to your brand, customers, and markets. With conversion rates of up to 45%, partners turn flight disruptions into a sustainable source of incremental revenue.

With conversion rates of up to 45%, partners turn flight disruptions into a sustainable source of incremental revenue.

What our partners say

“Our partnership with AirClaim is built around a shared goal: delivering better support to travelers when disruptions occur.

By integrating AirClaim’s solutions into our customer journey, we’re able to offer meaningful protection while creating additional value for our business. It’s a win for our customers and a strong, sustainable partnership for us.”

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AirClaim is a member of the National Association of Travel Agencies (ANAT), aligning our services with industry standards and best practices.

AirClaim — Company listed on BVB

We are the first company in our field in Romania listed on the Bucharest Stock Exchange (symbol: CLAIM), offering full transparency and security to our passengers.